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        At one time or another we have all fallen a little behind.  Life deals us situations that are not planned and almost impossible to budget for.  If you are contacted by one of our offices, please remember, our programs are designed to treat consumers fairly under all federal, state and local laws.  Please utilize this website to better understand our industry and pay your accounts on-line.

Click on a link listed below for answers to common questions

  1. What do I do if I receive a collection notice?
  2. Where can I find my credit report?
  3. Why are accounts referred for collections?

 

What do I Do if I receive a collection notice?

Stay calm

Your account came to the collection office from someone who values your business. However, just as you depend on an income to pay rent, groceries and other necessities, those who extend credit must have payment for their goods and services in order to pay their bills and stay in business. Instead of being asked to pay cash, you were given credit, and your account has been unpaid for quite some time. Now it's time to find a solution.

Contact the collection office

If you believe you don't owe the bill, tell the collection office. If you do owe it, tell the collection office when they can expect your payment. If you cannot pay it, tell the collector why. Remember that the collector can work with you to resolve the problem. Failure to contact the collection office may imply that you're evading a just debt. Whatever the reason for nonpayment in the past, the matter can't be resolved if you don't contact the office.

Let us help you

While collecting past-due accounts is a collector's business, helping people solve their financial problems is their commitment. Collectors are experienced in credit and collections, and are able to help people who are willing to work with them. Many of our collectors receive letters of thanks from people they have helped.


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Where can I find a copy of my credit report?

       Trans Union       Equifax       Experian                  

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Why are accounts referred for collections?

Most accounts are referred for collection because they have gone unpaid for an average of eight months and the creditor has not received communication from the consumer. Since third-party collection services use specialized phone systems and computers and software designed specifically for the collection industry, they are more effective then credit grantors at retrieving payment on delinquent accounts.

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Copyright © 2001 Automated Recovery Systems, Inc.
Last modified: June 22, 2006